Must Ask Questions to Ask First Time Clients

#howtobusiness #deannadias #newclients #welcomepacket

At this point you've done it! You've made the sale and whether this is your first client or your 50th you want to make sure you're asking the right questions that will help you:

  1. Understand your client's expectation

  2. Set the correct tone for the business to client relationship

  3. Maintain client retention

Make it easy for you and your staff to properly service the client.

Here are a list of questions that you can use to welcome your new clients:

  1. How did you hear about us?

  2. What matters the most to you?

  3. What did you feel you were missing from the last company you did business with?

  4. What method of communication do you prefer?

  5. What results are you looking for by what time frame?

  6. Can we set a time to set goals according to your expectations?

  7. Did you want to bring in anyone to take another look at the plan we've created for you?

  8. Are there any religious customs and times of observances that we need to be considerate of?

  9. When it comes to methods of payment, do you want to pay monthly, bi-weekly, weekly, or flat rate?

  10. How often would you like to go over your progress report?

  11. Do you have any questions for me?

  12. Do you know anyone else who are looking for what we offer?

**Note** This list will be updated as necessary

I hope this helped you! I’m always for hearing your thoughts so I want to hear how you feel about these New Client Questions down in the comments below.

As always, feel free to contact me if there’s a business topic you’d like to discuss and expand on. Now go forward so you can show up and show out!

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